Score from 91 reviews
- The Phoenix Residency , Near St Xaviers School , Nongthymmai, Nogkhriem, 793014 Shillong,
India - 
View on map
Highlights
Complimentary wi-fi property-wide
On-site restaurant
Comfortable family rooms
Complimentary guest parking
Airport shuttle service
Daily room cleaning service
Complimentary wi-fi property-wideOn-site restaurantComfortable family roomsComplimentary guest parkingAirport shuttle serviceDaily room cleaning serviceEach room is equipped with a flat-screen television that offers satellite channels, a kettle, a shower, complimentary toiletries, and a desk. Private bathrooms with bathtubs are standard, while some rooms include balconies and others provide views of the city.
Breakfast options include buffet, à la carte, and continental styles. The on-site restaurant specializes in Indian, Italian, and pizza dishes. Vegetarian, halal, and vegan meals are available upon request.
The Phoenix Residency offers 4-star accommodations, featuring a garden and a terrace. Amenities include a 24-hour front desk, airport transfer services, room service, and complimentary WiFi throughout the premises.
Please inform in advance of your expected arrival time. At The Phoenix Residency, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At The Phoenix Residency, guests must present a valid photo ID and credit card upon check-in. Kindly note that at The Phoenix Residency, all special requests are subject to availability and may incur additional charges.
At The Phoenix Residency, payment by bank transfer prior to arrival is mandatory. After booking at The Phoenix Residency, the property will contact you with further instructions.
Superior Double Room Description, photos, price, amenities
.svg){kind=icon}
- work desk,
- fan,
- feather pillow,
- waste bin,
- travel adapter,
- hardwood/parquet flooring,
- private entrance,
- bedside socket,
- clothes rack,
- extra-long beds (over 2 metres),
- clothes drying rack
- complimentary toiletries,
- bathtub or shower,
- bathtub,
- body soap,
- shampoo,
- toilet paper,
- toilet,
- shower,
- private bathroom,
- conditioner,
- slippers
- cable tv channels,
- pay-per-view channels,
- television (tv),
- telephone,
- flat-screen tv,
- satellite tv channels
- bottled water,
- electric kettle
- key access,
- wake-up call/alarm clock,
- wake-up service,
- towels/bed linen (extra charge if not standard),
- towels,
- bed linen
- balcony,
- view
- upper floors accessible by lift (to room),
- lift access (to room),
- entire unit wheelchair accessible
- smoke detector
The spacious double room provides a private entrance, an electric kettle, as well as a private bathroom featuring a bath and a shower. Boasting a balcony, this double room also offers parquet floors and a flat-screen TV with cable channels. The unit provides 1 bed.
Room size:
Superior Double Room - 26 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2 
Deluxe Double Room Description, photos, price, amenities
- fan,
- work desk,
- clothes drying rack,
- clothes rack,
- feather pillow,
- waste bin,
- extra-long beds (over 2 metres),
- travel adapter,
- tile/marble flooring,
- private entrance,
- bedside socket
- slippers,
- toilet,
- complimentary toiletries,
- toilet paper,
- private bathroom,
- shower,
- conditioner,
- shampoo,
- bathtub or shower,
- body soap,
- bathtub
- television (tv),
- flat-screen tv,
- cable tv channels,
- telephone,
- satellite tv channels,
- pay-per-view channels
- bottled water,
- electric kettle
- towels,
- key access,
- towels/bed linen (extra charge if not standard),
- bed linen,
- wake-up service,
- wake-up call/alarm clock
- city view,
- balcony
- entire unit wheelchair accessible,
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit is equipped with 1 bed.
Room size:
Deluxe Double Room - 23 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Standard Double Room Description, photos, price, amenities
- private entrance,
- clothes rack,
- extra-long beds (over 2 metres),
- clothes drying rack,
- tile/marble flooring,
- work desk,
- fan,
- waste bin,
- feather pillow,
- bedside socket,
- travel adapter
- shower,
- bathtub or shower,
- private bathroom,
- complimentary toiletries,
- bathtub,
- toilet,
- slippers,
- conditioner,
- body soap,
- toilet paper,
- shampoo
- cable tv channels,
- television (tv),
- satellite tv channels,
- flat-screen tv,
- pay-per-view channels,
- telephone
- bottled water,
- electric kettle
- key access,
- bed linen,
- wake-up call/alarm clock,
- wake-up service,
- towels/bed linen (extra charge if not standard),
- towels
- city view,
- view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- lift access (to room)
- smoke detector
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and slippers. The double room offers a flat-screen TV with cable channels, a private entrance, an electric kettle, a tiled floor as well as city views. The unit provides 1 bed.
Room size:
Standard Double Room - 17 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe Double or Twin Room Description, photos, price, amenities
- clothes drying rack,
- hardwood/parquet flooring,
- travel adapter,
- bedside socket,
- tile/marble flooring,
- feather pillow,
- clothes rack,
- fan,
- extra-long beds (over 2 metres),
- work desk,
- waste bin,
- private entrance
- toilet paper,
- bathtub,
- conditioner,
- private bathroom,
- slippers,
- complimentary toiletries,
- body soap,
- bathtub or shower,
- shampoo,
- toilet,
- shower
- pay-per-view channels,
- flat-screen tv,
- cable tv channels,
- satellite tv channels,
- telephone,
- television (tv)
- bottled water,
- electric kettle
- wake-up service,
- towels,
- towels/bed linen (extra charge if not standard),
- wake-up call/alarm clock,
- bed linen,
- key access
- city view
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
- smoke detector
Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and slippers. The twin/double room provides a flat-screen TV with cable channels, a private entrance, an electric kettle, parquet floors as well as city views. The unit provides 2 beds.
Room size:
Deluxe Double or Twin Room - 21 m2
Bedroom 1 – Single bed
Max persons: 3
Suite Description, photos, price, amenities
- waste bin,
- private entrance,
- extra-long beds (over 2 metres),
- dressing room,
- clothes drying rack,
- hardwood/parquet flooring,
- clothes rack,
- sofa bed,
- bedside socket,
- travel adapter,
- work desk,
- carpeted floor,
- fan,
- feather pillow
- slippers,
- body soap,
- shower,
- toilet,
- private bathroom,
- complimentary toiletries,
- bathtub or shower,
- toilet paper,
- bathtub,
- conditioner,
- shampoo
- cable tv channels,
- flat-screen tv,
- pay-per-view channels,
- streaming services (e.g., netflix),
- satellite tv channels,
- television (tv),
- telephone,
- video player
- bottled water,
- electric kettle
- wake-up call/alarm clock,
- key access,
- towels/bed linen (extra charge if not standard),
- towels,
- wake-up service,
- bed linen
- view,
- balcony
- entire unit wheelchair accessible,
- lift access (to room),
- upper floors accessible by lift (to room)
- smoke detector
Boasting a private entrance, this suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony, this suite also features an electric kettle, a dressing room and a flat-screen TV with streaming services. The unit is furnished with 3 beds.
Room size:
Suite - 35 m2
Bedroom 1 – Single bed, Extra-large double bed (Super-king size)
Max persons: 4
Choose your ideal room at The Phoenix Residency
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Double Room
- Standard Double Room
- Superior Double Room
- Deluxe Double or Twin Room
- Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, breakfast served in room, barbecue facilities, take-away lunches, special dietary menus (on request), children's meals, child-friendly buffet, fresh fruit selection, on-site coffee shop
Transport & getting around
convenient airport shuttle, on-site car rental, shuttle service (surcharge applies), airport transfer (surcharge applies), local public transport passes, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, excursion booking desk, on-site atm, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, patio/outdoor seating
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, fax and photocopying services
Other property amenities
smoke-free rooms, accessible guest facilities, spacious family rooms, elevator access, noise-reducing/soundproofed rooms, in-room heating, entirely non-smoking property, full wheelchair accessibility, restroom with support rails, standard key entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The property offers free on-site parking, including a dedicated private parking area.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 07:30 Until 11:00 hours
Children and extra bedsChildren from 8 to 11 years old pay 999.00 INR per night using extra bed. Children from 12 years old pay 1,200.00 INR per night using extra bed. Guests must be at least 18 years old to check in. We welcome children of all ages. The property may require a deposit of 2,000.00 INR. Deposit payment method: cash.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
Guest reviews
Check guest reviews about The Phoenix Residency
All reviews in one place!
Be the first to share your opinion!
Stayed at The Phoenix Residency? Your experience is very valuable to us and other guests. Leave your review! Thank you.
